I’ve just withheld the names, this was a gift that just didn’t click in the first place. It sat until “J” made the huge effort to bring it back to the studio and discuss changes that have gone swimingly this time. We only ever want customers 110% happy . . . and approach commissions and relationships with a huge degree of active listening and support. It can’t be any other way . . .

“Hello Barb,
I hope you and Mal are well. My beautiful necklace arrived safely! It is everything that I wanted and sits perfectly. I am really happy with it. Thank you for spending time on this and for being so understanding.
Kind regards,
J “

 

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